Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We strive to process and ship your order as quickly and safely as possible. Please read our shipping policy below:

🕒 Order Processing Time

• All orders are processed within 3–5 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order is shipped.

🌍 International Shipping

We ship worldwide from our warehouse in Singapore.

• Standard International Shipping: 7–21 business days
• Express Shipping (if available): 3–7 business days

Please note: delivery times may vary depending on destination country, customs, and carrier delays.

🚚 Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

📦 Customs, Duties & Taxes

• We are not responsible for any customs fees, import duties, or taxes imposed by your country.
• These charges are the responsibility of the customer and may be collected at the time of delivery.

📍 Tracking Your Order

Once your order has shipped, we will email you a tracking number. 

❗ Delays

While we do our best to ensure timely delivery, we are not liable for delays due to:

• Customs clearance
• Weather conditions
• Postal strikes or other unforeseen issues

📩 Questions?

If you have any questions about your shipping, feel free to contact us at [thomas@sovabloom.com] or through our Contact page.